Privacy Policy
How gralenoviax protects and manages your personal information
Last updated: February 15, 2025
Information We Collect
At gralenoviax, we collect information that helps us provide better financial analysis services for your business decisions. This includes details you provide directly through our contact forms, consultation requests, and program applications.
We also collect information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on our site. This helps us understand how people use our services and improve your experience.
How We Use Your Information
Your information helps us deliver relevant financial education and analysis services. We use it to respond to inquiries, customize program recommendations, and keep you informed about opportunities that match your business needs.
Service Delivery
Processing applications, delivering educational content, and providing customer support for our financial analysis programs.
Communication
Sending program updates, responding to inquiries, and sharing relevant business insights through our newsletters.
Improvement
Analyzing website usage patterns to enhance our services and develop new educational resources.
Marketing Communications: We may send you information about new programs, industry insights, and business education opportunities. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Information Sharing and Disclosure
gralenoviax doesn't sell your personal information to third parties. We only share information when necessary to provide our services or comply with legal requirements under Australian privacy laws.
All third-party service providers are bound by strict confidentiality agreements and must meet our security standards. They can only use your information for the specific services they provide to us.
Your Privacy Rights
Under the Australian Privacy Principles, you have several rights regarding your personal information. We're committed to helping you exercise these rights promptly and transparently.
Access Rights
Request a copy of the personal information we hold about you, including how we've used it and who we've shared it with.
Correction Rights
Ask us to correct any inaccurate or incomplete information in our records about you.
Deletion Rights
Request deletion of your personal information when it's no longer needed for our services.
Restriction Rights
Limit how we use your information for marketing or other non-essential purposes.
To exercise any of these rights, contact us using the details below. We'll respond within 30 days and may need to verify your identity for security purposes.
Data Security and Storage
We take data security seriously, using industry-standard measures to protect your information. Our systems are regularly updated and monitored to prevent unauthorized access, loss, or misuse of your personal data.
Your data is stored on secure servers in Australia, ensuring it remains subject to Australian privacy laws. We use encryption, access controls, and regular security audits to maintain the highest protection standards.
Cookies and Website Technology
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our site. Most cookies we use are essential for the website to function properly.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.
International Data Transfers
While we primarily store data in Australia, some of our service providers may process information overseas. When this happens, we ensure adequate protection through contractual safeguards and privacy frameworks.
Cross-border Protection: Any international transfers comply with Australian Privacy Principles and include specific contractual protections to maintain your privacy rights regardless of where the data is processed.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
The current version is always available on our website with the effective date clearly displayed. We encourage you to review it periodically to stay informed about how we protect your information.
Complaints and Disputes
If you have concerns about how we handle your personal information, please contact us first. We take all privacy complaints seriously and will investigate promptly to resolve any issues.
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or seek resolution through other legal channels available under Australian privacy law.
Privacy Questions? Contact Us
Our privacy team is available Monday through Friday, 9:00 AM to 5:00 PM AEST to help with any questions about your personal information or this privacy policy.
| Data Type | Retention Period | Purpose |
| Contact Information | 3 years after last contact | Customer service and communication |
| Program Applications | 7 years for business records | Compliance and service delivery |
| Website Analytics | 26 months | Service improvement |
| Marketing Preferences | Until you opt out | Communication management |